How much complimentary support do I get? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law.
Is contacting Apple support free?
Most Apple products are eligible for 90 days of complimentary technical support.
Does Apple charge for consultation?
Answer: A: It’s free to make a genius bar appointment at an apple store. The only charge would be if you need to have the phone replaced out of warranty.
Can I email Apple Support?
Apple has no published email address for Customer Service. Apple handles most issue, technical and customer service, only via telephone or in-person at an Apple Store. As Miriam suggested, you can call Customer Relations if you have an issue that you can’t resolve in another way. Regards.
Can you text Apple Support?
You can always text Apple Support via iMessage anytime you have issues with any Apple product or service. Simply open the Apple Support conversation in the Messages app and drop a message regarding an old or new issue. An Apple Support representative should reply to your text within minutes.
Can Apple look at my computer for free?
All Genius Bar Appointment are free. They will test your MacBook and tell you what’s wrong with your system and cost to repair.
Can I chat with Apple support online?
To chat with the Apple customer support team, go to getsupport.apple.com. Then choose which Apple product or service you need help with and what issue you’re experiencing. Finally, select Chat and sign in with your Apple ID or enter your product’s serial number. … After you select Chat, a pop-up window will appear.
How can I contact Apple support?
Apple’s main customer support phone number is 1-800-275-2273 in the US. You can also contact Apple Support using the Support website, the Support app, or by going to an Apple Store. Visit Insider’s Tech Reference library for more stories.
Are there fake Apple support emails?
If you receive a suspicious email or SMS text message that looks like it’s supposed to be from Apple, please email it to [email protected]. Phishing refers to fraudulent attempts to get personal information from you, usually by email. … Scam phone calls or voicemails that impersonate Apple Support.
What is my Apple Pay number?
Open the Settings App. Scroll down and tap Wallet & Apple Pay. Tap Apple Card, then tap the Info tab. Tap Card Number, then authenticate with Face ID, Touch ID, or your passcode to see your Apple Card number.
How much does Apple charge for diagnosis?
Answer: A: Answer: A: Diagnostics at Apple Stores are generally free. If they find something wrong with the battery they may charge for a replacement though since an iPhone 5s would be out of warranty by now.
How much does Apple software problems cost?
Apple Store will diagnose hardware/software and replace iOS software at no charge.
Are software issues covered by Apple?
Manufacturers, suppliers, or publishers, other than Apple, may provide their own warranties to you but Apple, in so far as permitted by law, provides their products AS IS. Software distributed by Apple with or without the Apple brand (including, but not limited to system software) is not covered by this warranty.
What phone number is 800 275 2273?
Call Apple Support right away at 1 (800) 275-2273.
How do I ask Apple a question?
On apple.com, you can find Questions & Answers (Q&A) that let you share your knowledge and get help from other Apple customers on the products we offer.
How do I send an email to Apple?
If you want to contact Apple about an issue you are having, depending on the product or service, they will have email, chat, or phone options on https://getsupport.apple.com/ (It won’t give you an email address until you submit the case and get the email confirmation in your email). Thank you for your assistant .
What do Apple emails end with?
Depending on when you created your iCloud account, your iCloud email addresses and aliases may end with @icloud.com, @me.com, or @mac.com domains. Learn how these email addresses are granted.
What happens if a scammer has your email address?
If a scammer has your email account, you should try to change the password immediately. If the hacker hasn’t considered changing it, you’ll have some time to set a different, stronger password and force the hacker out. Unfortunately, hackers will likely change the password to lock you out.
How does Apple Pay work?
Apple Pay is simple to set up. Just add your credit or debit card to the Wallet app on your iPhone and you’re ready to go. You still get all your card’s rewards and benefits — so you won’t miss out on any hard-earned points or miles. Apple Pay is already on your device.
Where do Apple Pay refunds go?
You can generally return purchases made using Apple Pay by providing the receipt. When the merchant processes your refund, it goes back to your payment card automatically. If you don’t have the receipt or the merchant asks for more information, you can provide the payment card-specific Device Account Number.
Does Amazon use Apple Pay?
Amazon Payment Services supports three popular digital wallets: Apple Pay, Masterpass, and Visa Checkout. Accepting payments via digital wallets offers two key benefits: Paying via a digital wallet is more convenient for your customers.
What is Apple Genius support?
The Genius Bar offers assistance with all available Apple devices. They can assist with hardware and software questions and concerns. However, know that some repairs cannot be completed in-store. The Genius Bar does have to send your device off for some larger repairs and for computer screen repairs.
How do I run diagnostics with Apple support?
- Turn on your Mac and continue to press and hold the power button as your Mac starts up.
- Release when you see the startup options window, which includes a gear icon labeled Options.
- Press Command (⌘)-D on your keyboard.
Does Apple charge to diagnose IPAD?
You won’t get charged for diagnosis. Leastways you shouldn’t be if it’s a genuine Apple Store or Apple Authorised Repair Centre. The technician will look at it, tell you what they think is wrong with it and then quote you for cost of repair.
What is complimentary telephone technical support?
What is complimentary support? … Complimentary software support provides telephone support for installation, launch, or reinstallation (not including data recovery) when your hardware configuration meets the minimum system requirements for the software.
Is Apple support 24 hours?
No. But there is a business hours support number based on PST/PDT. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.