Adelaide Metro will discontinue its metroMATE app and provide customer information through third-party apps. The South Australian government is encouraging passengers to use three privately-developed apps instead, and the existing metroMATE app will be discontinued after early July.
How do I contact Adelaide Metro?
- Visit us. Adelaide Metro InfoCentre. Adelaide Railway Station (near the barrier gates to the trains) North Terrace, Adelaide. …
- Call us. Adelaide Metro InfoLine. Phone: 1300 311 108. Open 7am–8pm every day.
- Message us. These forms will open in a new browser window.
Can I pay cash on Adelaide buses?
You must have a MetroTicket or metroCARD to catch a bus, train or tram. You can’t pay cash for a trip. … The only exception is when you are catching a free bus or tram service. You can buy a paper MetroTicket or recharge your metroCARD from vending machines on-board trains and trams, or at many locations around Adelaide.
Where is the Adelaide Metro office?
Adelaide Metro Infoline – Head Office in Level 8 136 North Tce, Adelaide, SA 5000 | Whereis®
Is there an Adelaide Metro Card app?
There are apps you can use to help you use Adelaide Metro buses, trains and trams. … Download the app for iOS devices. Transit – plan your trip using real-time arrivals, step-by-step directions and routes using various public transport services. Download the app for Android or iOS mobile devices.
How much does a MetroCard cost?
Pay-Per-Ride MetroCard is available in $5.50, $11.00, $22.00, $27.50, $41.75, and $67.50 denominations . Unlimited Ride MetroCard passes are also available. The 7-Day Unlimited Ride MetroCard, the 30-Day Unlimited Ride MetroCard, and the 7-Day Express Bus Plus MetroCard costs $33, $127, and $62, respectively.
How do I report a bus service?
You can also tell us by calling 0343 222 1234 (call charges may apply) or select the ‘safety issues and incidents’ option on the form below. For all non-safety critical matters, we aim to respond to you within 10 working days.
Can I top up my MetroCard online?
Here are the steps you need to follow if want to recharge your metro card online. Step 1: Visit www.dmrcsmartcard.com (Official website of Delhi Rail Corporation Limited). Step 2: Then enter metro card information. Step 3: After that, enter the amount (Next to the ‘Card ID’ option).
Is the tram to Glenelg free?
The Glenelg tram line is a tram/light rail line in Adelaide. … The service is free in the city centre and along the route to the Adelaide Entertainment Centre in Hindmarsh. The service is also free along the length of Jetty Road, Glenelg to Moseley Square.
Are Adelaide trams free?
Trams. … The tram is free to use in Adelaide city centre between Entertainment Centre Station and South Terrace Station. It links with popular bus routes, and passes major attractions such as Rundle Mall, Adelaide Central Market, and West End.
How do I get an Adelaide metroCARD?
- online, through your metroCARD account.
- at an Adelaide Metro agent or vending machine – use our interactive map to locate one near you.
- at the Adelaide Metro InfoCentre at the Adelaide Railway Station on North Terrace, Adelaide.
- by calling the Adelaide Metro InfoLine on 1300 311 108.
Who runs Adelaide Metro?
Parent | Government of South Australia |
---|---|
Service area | Adelaide |
Service type | Bus (Includes O-Bahn), Tram & Train |
Operator | Torrens Transit Busways Keolis Downer (SouthLink) |
How does Metro card work?
The ticket which could be a token or card is purchased from the Ticket Counter or Customer Care Centre. Subsequently, the passenger proceeds to one of several gates that separate the Paid Area from the Unpaid Area. … If valid, the gates will open automatically, and the passenger can pass to the Paid Area.
Is the Gawler train running today?
The full Gawler rail line will be temporarily closed and no trains will be operating.
Can I put my MetroCard on my phone?
In 2019, the MTA launched a pilot program of its new tap-to-pay system, known as OMNY, that will eventually replace swiping a MetroCard. … With OMNY, riders can bypass lines to refill their MetroCards and simply tap their contactless bank cards or mobile wallet app on their smart phones to pay the fare.
Can I get a MetroCard on my phone?
With OMNY, you can use your own contactless card or smart device to make fare payments and enter the system. OMNY will combine fare payments and mobile ticketing across subways, buses, and commuter rail. Registering for an OMNY account gives you access to a secure, personalized dashboard.
Does Adelaide Metro take cash?
New metroCARDs can be obtained through metroCARD agents, vending machines at Adelaide Railway Station and through the Adelaide Metro InfoCentre. … Customers will still be able to use cash to purchase tickets at vending machines. Visit Adelaide Metro for more information.
What is Fast $9 MetroCard?
You have the choice between Single Ride, MetroCard and Fast $9 MetroCard. Select Single Ride if you only need one ticket for one trip and pay $3. To purchase a Pay-Per-Ride Card or a 7-Days-Unlimited Card press MetroCard. Select $9 MetroCard, if you want to buy a Pay-Per-Ride Card and you want to get done quick.
How do I put money on my MetroCard?
- Before you tap your card to the target, push the ADD VALUE button on the farebox.
- Touch your card to the SmarTrip target.
- Insert cash $1, $5, $10 or $20 bills or coins (no pennies) to load up to a maximum of $300 total value on the card.
Is Metro Mobility free?
Register your card at the Metro Transit website. It’s FREE.
Is there an ombudsman for public transport?
The Local Government Ombudsman (LGO) provides a free, independent service for complaints about many public authorities, including Transport for London. The LGO can investigate complaints about streets and traffic.
How do I contact TfL by email?
Visit the TfL Help and Customer Support page. Email your query via: https://tfl.gov.uk/help-and-contact/ If you need urgent assistance from Transport for London, you can also call the 24-hour travel information helpline 0343 222 1234 (service and network charges may apply)
What do traffic commissioners do?
Traffic Commissioners are responsible for the licensing and regulation of those who operate heavy goods vehicles, buses and coaches, and the registration of local bus services.
How long does it take for a MetroCard to recharge?
Please remember if you top up online (or set up an auto-recharge for the first time) before 9pm, the value will be available when you validate your metrocard the next day. If you do this after 9pm, you’ll need to wait 24-48 hours for the metrocard balance to update.
How long does a MetroCard last?
The expiration date is usually about one year from the date of purchase. If your Pay-Per-Ride MetroCard expires, you have two years from the expiration date to transfer any remaining money to a new card.
How do you make a MetroCard?
- Submit your copy of your business proof & photo id to a METRO representative / METRO nearest outlet.
- Fill up your registration form and collect your temporary card number from nearest METRO outlet.
Can you use cash on buses?
Yes, we are and there is no government advice currently to stop accepting cash, but please try to use the exact fare. However, we encourage all of our customers to buy tickets using the First Bus App or to pay by contactless card when boarding.
Who can travel free Adelaide Metro?
The Government of South Australia is giving free public transport to hospital workers during COVID-19, to support frontline hospital staff who are helping to protect the health of all South Australians. This covers doctors, nurses, administration, cleaners and other support staff.
How long is tram from city to Glenelg?
Trams run very frequently between Adelaide and Glenelg, its approx a 30 minute tram ride each way.
Does Adelaide have trains?
The rail network in Adelaide, South Australia, consists of six lines and 89 stations, totalling 132 km. It is operated by Keolis Downer under contract from the Government of South Australia, and is part of the citywide Adelaide Metro public transport system.
What is the best area to stay in Adelaide?
- CBD – The City Centre.
- North Adelaide, 2km north of the city.
- Glenelg, the main beach area.
- West Beach.
- Norwood & Kent Town.
- Wineries of Adelaide Hills.
What can you do in Adelaide without a car?
If you are staying in Adelaide Catch the Tram down to Glenelg which is at the Seaside. Beach, Jetty, cafes etc. its about 30min ride and well worth it. walk around the city, Art Gallery, Botanical Gardens.
Do buses run all night in Adelaide?
After midnight buses run on Saturday nights between midnight and 6am Sunday morning. There are five buses routes travelling to the east and hills, one to the west, four to the north and three to the south. … You’ll need to choose a time between midnight Saturday and 6am Sunday to display the after midnight bus times.
Can I buy a ticket on the train?
In most circumstances, you must purchase a ticket before you board a train. … On most Amtrak trains, only the full, undiscounted, unrestricted fare will be available for purchase onboard the train. This is regardless of reservations made or fares previously quoted by ticket agents, Amtrak.com or elsewhere.
Is there a train from Adelaide airport to the city?
Real-Time Departure Times
If you wish to use public transport to/from Adelaide Airport, Adelaide Metro offers a convenient JetBus service to Glenelg, West Beach and the City, servicing all stops en route.
Who runs buses in Adelaide?
Overview | |
---|---|
Locale | Adelaide, South Australia |
Transit type | Bus |
Operation | |
Operator(s) | SouthLink (since 2000) Torrens Transit (since 2000) Torrens Connect (since 2020) Busways (since 2020) Serco (2000–04) Transitplus (2000–10) Light-City Buses (2011–18) |
Why is Obahn closed?
The Department of Planning, Transport and Infrastructure (DPTI) advises that there will be a closure of the O-Bahn tunnel to allow crews to carry out essential routine maintenance works. … Buses will continue to use the O-Bahn track between Park Road and Tea Tree Plaza Interchange and no stops will be missed.